1. Information We Collect
Evergreen 24/7 Lock & Key respects your privacy. When you request emergency locksmith dispatch or phone estimates, we collect necessary personal details such as your name, phone number, vehicle/residential location address, and service details solely to fulfill your locksmith request.
2. Mobile Dispatch & Location Data
Your location information is shared strictly with our mobile technicians on duty across Northwest Washington (Whatcom, Skagit, and Snohomish counties) for the sole purpose of providing fast 15-to-30 minute arrival. We do not sell, rent, or lease customer data to third parties.
3. SMS & Phone Communication
By submitting a quote request or texting our dispatch hotline, you consent to receive SMS notifications and phone calls regarding your immediate service status and ETA updates.
4. Data Security & Rights
We implement industry-standard encryption to protect all stored information. You may request deletion of your contact history at any time by contacting our support office.